Terms and Conditions

TERMS AND CONDITIONS
Ellis Overhead Door
ellisoverheaddoors.com
Effective Date: March 4, 2026
Last Updated: March 4, 2026

1. Acceptance of Terms
   Welcome to Ellis Overhead Door (“Company,” “we,” “us,” or “our”). By accessing or using our
   website ellisoverheaddoors.com (“Site”), you agree to be bound by these Terms and Conditions
   (“Terms”), as well as our Privacy Policy.
   If you do not agree, please discontinue use immediately. These Terms govern all access to and
   use of the Site, including all content, features, forms, and communications.
2. Use of Our Website
   You agree to use our website only for lawful purposes and in accordance with these Terms. You
   agree not to:

• Submit false, misleading, or fraudulent information
• Attempt to gain unauthorized access to any part of the Site
• Interfere with the Site’s operation or security
• Use any automated system (bots, scrapers) without consent
• Post or transmit any unlawful, abusive, or obscene material
  We may terminate access at any time for violation of these Terms.

1. Services Disclaimer
   The information on this Site is for informational and marketing purposes only. Submitting a form
   or contacting us does not create a service contract. All service agreements are confirmed
   separately via written or verbal approval.
   We reserve the right to modify or discontinue any services listed on the Site without notice.
2. Communications and Consent
   By providing your contact information through forms, calls, texts, or emails, you consent to
   receive communications from us via:

• Email (CAN-SPAM compliant)
• SMS/MMS (TCPA and 10DLC compliant)
• Phone calls
  You may opt out at any time:
• Email: Click “Unsubscribe” in any message
• SMS: Reply STOP to cancel or HELP for help
• Phone: Request removal during a call or email us at
  [email protected]
  We will never sell or share your personal information with unaffiliated third parties for marketing
  purposes.

1. SMS/Text Messaging (TCPA/10DLC Compliance)
   By opting in, you agree to receive text messages from Ellis Overhead Door related to:

• Service updates and appointment reminders
• Missed call text-backs
• Promotional offers or marketing content
  Consent Disclosure: By providing your phone number, you agree to receive recurring
  automated text messages from Ellis Overhead Door at the phone number provided. Consent is
  not a condition of purchase. Message frequency varies. Message and data rates may apply.
  Reply STOP to cancel, HELP for help.
  You may opt out at any time by replying STOP to any message or by calling 903-551-7208.
  We comply with:
• Telephone Consumer Protection Act (TCPA)
• CTIA messaging guidelines
• 10DLC registration requirements
  We will not share your mobile phone information with third parties or affiliates for marketing or
  promotional purposes.

1. Facebook Lead Ads and Third-Party Lead Forms
   We may collect your personal information through lead forms on third-party advertising
   platforms, including but not limited to Facebook/Meta Lead Ads, Google Ads, and Nextdoor.
   By submitting a lead form on any of these platforms, you consent to the transfer of the
   information you provided (such as your name, phone number, and email address) to our CRM
   system for the purpose of follow-up communications, including phone calls, emails, and text
   messages.
   The privacy practices of third-party platforms are governed by their own policies. We encourage
   you to review those policies before submitting your information.
2. Intellectual Property
   All materials, content, text, images, designs, logos, and branding on this Site are owned or
   licensed by Ellis Overhead Door. You may not:

• Copy, reproduce, or republish any materials
• Use our trademarks or logos without permission
• Claim ownership of our content
  All rights reserved.

1. Third-Party Tools and Links
   We may use third-party tools and link to external websites (e.g., Google Maps, social media,
   payment portals). We are not responsible for the content, security, or privacy practices of third-
   party sites. Use of those tools is governed by their respective terms.
2. Cookies and Tracking
   By using our Site, you consent to the use of cookies and tracking technologies described in our
   Privacy Policy. You can manage cookies through your browser settings.
3. User-Generated Content
   If you post or submit reviews, comments, or feedback:

• You grant us a non-exclusive, royalty-free license to use, display, and reproduce that
  content.
• You represent that your content is lawful and does not infringe third-party rights.
• We reserve the right to remove any content we deem inappropriate.

1. No Warranties
   This Site and its content are provided “as is” and “as available.” We make no warranties —
   express or implied — regarding:

• Accuracy or completeness of content
• Availability or functionality of the Site
• Fitness for a particular purpose
  Use of the Site is at your own risk.

1. Limitation of Liability
   To the fullest extent permitted by law:

• Ellis Overhead Door and its affiliates are not liable for any indirect, incidental, special, or
  consequential damages.
• Our total liability shall not exceed $100.
• This limitation applies even if we have been advised of the possibility of such damages.

1. Indemnification
   You agree to defend, indemnify, and hold Ellis Overhead Door harmless from any claims,
   losses, damages, or expenses (including attorney’s fees) arising out of:

• Your use of the Site
• Your violation of these Terms
• Your infringement of third-party rights

1. Data and Privacy
   Use of the Site is subject to our Privacy Policy, which explains how we collect and process data.
   By using the Site, you consent to our privacy practices.
   As a Texas-based business, we comply with the Texas Data Privacy and Security Act (TDPSA).
   For details on your rights under the TDPSA, including the right to access, correct, delete, and
   opt out of the processing of your personal data, please refer to Section 7 of our Privacy Policy.
2. Children’s Use
   This Site is intended for users 13 years or older. We do not knowingly collect data from children
   under 13. If discovered, we will delete such data immediately.
3. Governing Law
   These Terms are governed by the laws of the State of Texas, without regard to conflict of law
   principles. Any disputes shall be resolved exclusively in the courts located in Collin County,
   Texas.
4. Severability
   If any part of these Terms is found invalid or unenforceable, the remaining provisions remain in
   full effect.
5. Changes to Terms
   We may update these Terms periodically. Changes will be effective immediately upon posting to
   the Site. Your continued use of the Site after changes constitutes acceptance.
6. Termination
   We reserve the right to suspend or terminate access to the Site at any time for any reason,
   without notice.
7. Entire Agreement
   These Terms, together with our Privacy Policy, constitute the entire agreement between you
   and Ellis Overhead Door regarding the use of this Site.
8. ADA Website Accessibility Statement
   We are committed to ensuring our website is accessible to all users, including individuals with
   disabilities. We strive to follow accessibility standards such as the Web Content Accessibility
   Guidelines (WCAG) 2.1.
   If you experience any difficulty using our website, encounter any accessibility barriers, or have
   suggestions for improvement, please contact us:

• Email: [email protected]
• Phone: 903-551-7208
• Address: 203 Bear Rd, Unit 13, Van Alstyne, TX 75495
  Please include details about the issue you encountered and the assistive technology you were
  using (if applicable). We value your feedback and will make reasonable efforts to address your
  concerns promptly.

1. Contact Us
   For questions or concerns about these Terms:

• Email: [email protected]
• Phone: 903-551-7208
• Address: 203 Bear Rd, Unit 13, Van Alstyne, TX 75495